Privacy Policy
Last updated August 5, 2026
This explains what DeepLock collects, what never leaves your iPhone, who processes what, and how to delete your account or request help with your data.
The short version
Your Screen Time data never leaves your iPhone. DeepLock cannot see which apps you shield, only how many you picked and whether the shield is up. You sign in with Apple. Account, activity, analytics, paywall, and purchase records are processed as described below. You can delete your DeepLock account from inside the app. DeepLock runs no ads and does no cross-app tracking.
Who operates DeepLock
DeepLock is operated by Jack Mandeville. Privacy questions and requests go to deeplocksupport@gmail.com.
Who can use DeepLock
DeepLock is for people aged 13 and older. Setup asks for your date of birth and does not continue below that age.
What stays on your device
- Your Screen Time selections. When you choose apps to shield, Apple returns an opaque token for each one, not a name. Those tokens are held on your iPhone. DeepLock never receives them and has no server-side access to your Screen Time or app usage data.
- Your exact date of birth.
- Your tasks, goals, habits, and detailed session state.
What is sent to our servers
When you are signed in, DeepLock stores the following against your account:
- An account identifier created at sign-in, plus your rank, points, current and longest streak, level, and experience total.
- A record for each Block: its length, when it started and ended, whether it completed, the points awarded, and the text you wrote for what you committed to and what you finished.
- A record for each Reset activity: which one, how long, when, and the experience awarded.
- Your subscription status.
- Your setup answers. These are the multiple-choice and short-text answers given during onboarding, including a whole number age derived from your date of birth, plus gender, how you found DeepLock, your reported hours on your phone, which app categories pull you, what you have tried before, and what you want to work toward. Your exact date of birth is not sent.
Screen Time permission
DeepLock asks for Screen Time access so it can shield the apps you choose during a Block. iOS presents that request and you can decline it or withdraw it later in the Settings app. Without it, DeepLock cannot shield anything. Apple’s frameworks do the shielding on your device.
Analytics
DeepLock uses PostHog to understand onboarding, paywall, and Block flow. Events can include the step or feature viewed, the selected plan label, Block tier and duration, early-end state, points or streak milestones, app lifecycle events, an anonymous device-level identifier, app and device details, and an approximate country or region inferred from the network address. DeepLock does not send PostHog your name, email address, or DeepLock account ID.
Analytics are on by default. You can turn them off in the app at any time. That stops future PostHog collection on that device. Analytics are used to improve the product and understand how people move through it, not for third-party advertising.
Superwall also processes paywall views, interactions, experiment assignments, anonymous app and device identifiers, and app and device details so DeepLock can present and evaluate paywalls. Superwall event collection is separate from the PostHog analytics switch.
This website is separate. It loads no analytics, no tracking pixels, no advertising code, no cookies, no forms, and no external fonts or scripts.
AI features
DeepLock includes a mentor feature that generates written guidance. When it runs, the request goes to our backend, which calls Anthropic to produce the text. The request carries the reason it was triggered, any message you typed, and related context from your DeepLock activity. Your Screen Time data is never included. Messages you type and generated replies are stored with your account so recent conversation can be used as context. The app itself holds no key to Anthropic.
Subscriptions
Purchases are processed by Apple. DeepLock does not receive or store your payment card or bank details. RevenueCat receives an app user identifier, device and app details, App Store receipt and transaction information, product identifiers, and entitlement status. After you sign in, DeepLock links the RevenueCat app user identifier to your DeepLock account ID so purchases and restores resolve to the correct account. Superwall receives subscription status and paywall interaction data so the correct paywall can be shown and evaluated.
Who processes your data
DeepLock does not sell your personal information and does not share it for advertising. These providers process data so the app can work:
- Supabase, for the account, database, stored mentor conversation, and backend functions.
- PostHog, for product analytics.
- RevenueCat and Superwall, for subscription entitlements, paywalls, and related analytics.
- Anthropic, for generating mentor text when that feature runs.
- Apple, for sign-in and payment processing.
Retention and deleting your account
Open Settings inside DeepLock and choose Delete Account. That deletes your Supabase account and the DeepLock records that cascade from it. The app clears its local data only after the server confirms the deletion, so a failed request never leaves you with an emptied phone and a live account.
DeepLock keeps account records while your account exists and keeps other data only as long as needed for the purposes described here, legal obligations, security, dispute resolution, and service operation. Apple, RevenueCat, Superwall, PostHog, Anthropic, and infrastructure backups can retain records under their own policies or legal duties. In-app account deletion does not cancel an App Store subscription.
For help with deletion, access, or correction, write to deeplocksupport@gmail.com. Full steps are on the support page.
Your choices
- Turn PostHog analytics off from Settings inside DeepLock.
- Withdraw Screen Time permission through iPhone Settings.
- Manage or cancel a subscription through your Apple Account.
- Delete your DeepLock account from Settings inside the app.
- Email support for access, correction, or deletion help.
Changes
When this policy changes, the date at the top changes with it. Material changes will be surfaced in the app.
Contact
Privacy questions go to deeplocksupport@gmail.com.
